Accessibility Statement
Last updated: May 26, 2026
Our Commitment
Island Electrical Supply, operated by Americommerce LLC (d/b/a Island Electrical Supply), is committed to providing a website that is accessible to the widest possible audience, regardless of ability or technology. We believe that everyone — including people with disabilities — should have full and equal access to our products, services, and information.
We are working to ensure that islandelectricalsupply.com (the "Site") is accessible to people with a wide range of abilities, including those who rely on assistive technologies such as screen readers, screen magnifiers, alternative input devices, and other adaptive tools.
Accessibility Standards
We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, published by the World Wide Web Consortium (W3C). These guidelines explain how to make web content more accessible for people with disabilities and more user-friendly for everyone.
WCAG 2.1 Level AA is the standard referenced by U.S. Department of Justice guidance under the Americans with Disabilities Act (ADA) and is widely adopted by U.S. retailers as a benchmark for web accessibility.
Measures We Take
To support accessibility on our Site, we work to:
- Provide text alternatives for non-text content such as product images and icons.
- Ensure sufficient color contrast between text and background.
- Support keyboard navigation for all interactive elements, including menus, forms, and the checkout flow.
- Use clear, consistent page structure with semantic HTML (headings, landmarks, lists).
- Label form fields and buttons descriptively so they are understandable to screen reader users.
- Avoid content that flashes or auto-plays in a way that could trigger seizures or distract assistive technology users.
- Test the Site with assistive technologies and incorporate feedback into ongoing improvements.
Ongoing Efforts
Accessibility is an ongoing process, not a one-time project. We regularly review our Site and work with our theme, app, and platform partners (including Shopify) to identify and resolve accessibility issues as they arise. We also review new features and content before publishing to reduce the introduction of new barriers.
Known Limitations
Despite our best efforts, some areas of our Site may not yet be fully accessible. Known limitations may include:
- Third-party content (such as embedded videos, social media widgets, chat tools, payment processor pages, and product data feeds from manufacturers) that we do not directly control.
- PDF documents, datasheets, and manuals provided by manufacturers, which may not always meet accessibility standards.
- Older product images or content that pre-date our current accessibility standards and are being updated over time.
If you encounter an accessibility barrier, please let us know — your feedback helps us prioritize fixes.
Feedback and Assistance
We welcome feedback on the accessibility of our Site. If you experience difficulty accessing any part of islandelectricalsupply.com, or if you need information from the Site in an alternative format, please contact us:
Americommerce LLC (d/b/a Island Electrical Supply)
Email: admin@islandelectricalsupply.com
Phone: 516-418-6824
When contacting us about an accessibility issue, please include:
- The URL (web address) of the page where you experienced the issue.
- A description of the problem.
- The assistive technology or browser you were using, if applicable.
We aim to respond to accessibility feedback within 5 business days and will work with you to provide the information or service you need through an alternative method while we address the underlying issue.
Third-Party Tools and Content
Our Site integrates with third-party services, including Shopify (our e-commerce platform), payment processors, shipping carriers, chat and support tools, and manufacturer content feeds. While we choose partners who share our commitment to accessibility, we cannot guarantee the accessibility of every third-party tool or piece of content. We will, however, work with you to provide the information you need in an alternative format.
Changes to This Statement
We may update this Accessibility Statement from time to time to reflect changes in our Site, technology, or applicable standards. The "Last updated" date at the top of this statement indicates when it was most recently revised.