- Description
- Specifications
Yealink WH64 Call Center Headset with DECT and Bluetooth 5.2 Dual-Mode Wireless, 3-Mic Beamforming Noise Cancellation, Acoustic Shield Technology 2.0, Mono Over-the-Head Design, Microsoft Teams and Zoom Certified, Charging Stand, and 26-Hour Battery for Desk Phone, PC, and Smartphone Unified Communications
The Yealink WH64 is a call center headset with DECT and Bluetooth 5.2 dual-mode wireless that connects to desk phones, PCs, and smartphones simultaneously through the included charging stand base, providing DECT range for freedom to move across office floors and between workstations without dropping calls. Three MEMS beamforming microphones with Acoustic Shield Technology 2.0 and an adjustable boom arm block open-floor background noise for clear voice transmission, and the mono over-the-head design keeps one ear open for situational awareness and in-person interactions between calls.
The lightweight mono headset weighs just 3.25 ounces with a 30mm driver delivering 20 Hz to 20 kHz wideband audio, keeping agents comfortable through back-to-back call sessions without headband fatigue. Dual certification for Microsoft Teams and Zoom with a dedicated Teams button ensures native compatibility across both UC platforms, and the charging stand keeps the headset topped off between shifts with a 1.5-hour USB-C recharge. Battery life reaches 26 hours of talk time, and the integrated busylight with LED indicators signals call status to nearby colleagues and supervisors. DECT security certification provides encrypted wireless communication for contact center environments handling sensitive customer data.
Where the Yealink WH64 Call Center Headset Fits
- Contact centers and call floors connecting agents to desk phones, PCs, and UC platforms where DECT and Bluetooth 5.2 dual-mode wireless lets agents move freely between workstations and break rooms, the charging stand base connects directly to desk phones and PCs via USB for plug-and-play deployment, and 26-hour battery life covers extended shifts without mid-day charging
- Microsoft Teams and Zoom environments standardizing mono headsets for voice-focused roles where Teams and Zoom dual certification eliminates separate headset SKUs per platform, the dedicated Teams button provides native call controls, and the 3.25-ounce mono design keeps one ear open for supervisor communication and situational awareness on busy call floors
- Office professionals who prioritize lightweight comfort and environmental awareness where the mono over-the-head design at 3.25 ounces stays comfortable through full workdays without headband pressure, 3-mic beamforming with Acoustic Shield Technology 2.0 keeps voice transmission clear in open environments, and echo cancellation with hearing protection ensures safe communication on every call
What the Yealink WH64 Call Center Headset Delivers
- DECT and Bluetooth 5.2 Dual-Mode Wireless: DECT range through charging stand base. Bluetooth 5.2 with HFP v1.8, A2DP v1.3.2, AVRCP v1.6.2, and SPP v1.2. Simultaneous desk phone, PC, and smartphone connectivity. DECT security certified.
- 3-Mic Beamforming Noise Cancellation: 3 MEMS beamforming microphones with Acoustic Shield Technology 2.0. Adjustable boom microphone. Echo cancellation. Microphone mute control.
- Microsoft Teams and Zoom Dual Certified: Dedicated Microsoft Teams button. Native Teams and Zoom integration. Compatible with mainstream UC platforms. Voice assistant support.
- Mono Over-the-Head Design: 30mm (1.18-inch) driver. 20 Hz to 20 kHz wideband frequency response. On-ear mono earpiece for situational awareness. 3.25-ounce headset weight. Integrated busylight with LED indicators.
- 26-Hour Battery with Charging Stand: 26-hour talk time. 1.5-hour USB-C recharge. Charging stand with desk phone and PC USB connections. Plug-and-play desk phone compatibility.
